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The possibilities of online auctions are endless as people who never
have heard of your nonprofit can be converted into supporters without any
additional cost.
By: Eric Gazin
Charity auctions have been a part of the nonprofit world for a long time and for good
reason. They are enjoyable for attendees, they add some excitement before dinner galas,
and they have the potential to raise a great deal of much needed revenue for an
organization. So, what are nonprofits doing differently now that has the potential to
completely change this equation? They’re using the Internet to create online
fundraising auctions.
What are the advantages of an online auction over a traditional one? The first is to
reduce overhead, challenges and costs of doing an event in person. Another is, instead of
having typically 200-1,000 attendees at an event mingling by the bid sheets, a nonprofit
now has the potential for Internet users worldwide to take part in the auction. One might
ask: Does this translate into higher bid prices? Reports from eBay show the same items
bringing in 15%-100% higher bid prices and a substantially higher final bid price when the
money goes to a good cause.
There are some interesting dynamics that might explain eBay’s reports. There are
the dedicated web surfers who search for charity listings and bid to help out just about
any cause. Then there are some people bidding who aren’t especially interested in the
cause that the auction benefits but want the item up for sale. In addition, a nonprofit
can send out an email blast to its supporters, announcing the auction event, directing
them via a link to their group’s charity auction. All these factors create a
“perfect storm” of interest, driving the prices up through competition and the
spirit of philanthropy.
What items sell well for online auctions? Hotel stays, restaurant certificates, golf
outings, entertainment memorabilia, and cars–both new and used–the list is quite
exhaustive. Artwork and other items that are big or heavy may not do well, and require one
to search completed auctions to see what similar items have sold for. Be careful not to
auction any restricted or prohibited items. These include items like alcohol, some airline
tickets (allowed when packaged with other items to create an experience), live animals,
raffle tickets, and more.
If the organization has connections with celebrities, sports stars, or politicians,
auctioning a lunch with that person can bring in tremendous bids. Of course, such an
auction needs plenty of disclaimers and perhaps even a background check on the winning
bidder. The media may even pick up on the auction, creating lots of publicity for the
organization.
Another major advantage of an online auction is awareness of the nonprofit cause.
Capturing new supporters is labor intensive and expensive. With each charity auction, an
organization can brand its cause far and wide with links to the website, prominently
display email addresses, and use a limitless amount of space to educate the public about
how the funds raised will do much good. The possibilities are endless, as people who never
have heard of the nonprofit can be converted into supporters without any additional cost.
While there are several online auction sites, eBay Giving Works (http://givingworks.ebay.com), the division at eBay
dedicated to 501 (c) 3 auctions, is where the action is for nonprofits. There are now
millions of dollars a year in auctions listed there that stand to benefit any of the more
than 5,800 U.S. nonprofits that have registered with MissionFish (www.missionfish.org), a nonprofit which verifies
auctioneers.
Registering with MissionFish is free, and also a requirement for a nonprofit wishing to
hold an eBay charity auction, in most circumstances. MissionFish provides a vital service,
verifying that each nonprofit is legitimate, which instills confidence in bidders that
funds from the auction will truly benefit the charity. For the time being, only U.S. based
and registered nonprofits can benefit, but later this year, this option will also become
available for charities in the United Kingdom.
eBay is the biggest by far in this arena, but there are a few other players worth
mentioning. Overstock.com is not just for “overstocked” items, they have very
competitive listing fees and hands-on customer service that can be very helpful for
nonprofits getting started listing their items there. Yahoo, as well as smaller websites
that are more specialized, such as Charityfolks.com or cMarket, offer various options that
can move the silent and live auction gala online. Yet, if the ultimate goal is raising the
most funds and creating the highest level of awareness for your cause, it’s hard to
top eBay.
Whether planning to test the waters with an eBay auction event on its own, or seeking
outside assistance in the process, I highly recommend every nonprofit register at
MissionFish. Complete strangers may see your cause and decide to give a percentage of
their auction sales to it. If the whole process seems a bit overwhelming, there are
experienced eBay Trading Assistants who specify they work with charities, as well as some
agencies that can handle the entire process for you, including acquiring luxury items for
the nonprofit and then listing them. The possibilities are seemingly endless.
I believe there will always be a place for the nonprofit traditional auction since
it’s a great way to give back to one’s supporters. Yet, if raising the most
funds and attracting new members are goals, online auctions offer much that a traditional
auction cannot compete with. Expect to see a seismic shift towards this new fundraising
option as more nonprofits find an online answer to their fundraising needs.
Eric Gazin is president of a premier auction management agency called Auction Cause
(www.auctioncause.com), as well as the eBay Trading Assistant company called Gazin Auctions
(www.gazinauctions.com), both based in Los Angeles. He welcomes questions about online
auctions at eric@auctioncause.com or (323)
655-0554.
For answers to your fundraising questions, please call CDS Director of
Marketing Libby Skelley at at 800-761-3833, or contact her via e-mail at lcs@cdsfunds.com. Custom Development Solutions, Inc. (CDS)
has become one of North America's best and most sought after fundraising consulting firms
specializing in the strategic planning and tactical execution of capital campaigns for
non-profits throughout the United States and Canada. More information on CDS can be
found on the web at www.cdsfunds.com.
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